Mortgage Broker Speeds Up Client Decisions and Builds Trust with Video
Jan 20, 2025For Ryan Baddock, founder of RB Finance, connecting with clients in a meaningful and engaging way has always been a top priority. As a trusted mortgage broker, Ryan knew video had the potential to transform his communication, but the barriers to getting started—technical challenges, lack of confidence, and time constraints—held him back.
His story is one of transformation: from frustration and hesitation to delivering professional, impactful videos that enhance trust and streamline his workflow.
A Struggle to Start
Ryan had long recognised the power of video to strengthen client relationships and build trust. Yet, he found himself stuck in a cycle of inaction. The complexities of video production—from understanding the right equipment to navigating editing tools—made the process feel overwhelming.
“I didn’t know where to start,” Ryan admitted. “I had the lights, but they didn’t do much. I didn’t know how to edit or post videos, and every attempt felt boring and uninspired.”
Even when he attempted to record, the results were disappointing. Poor lighting, grainy footage, and uncertainty about what to say left Ryan frustrated and disheartened. He knew he needed a solution that would not only simplify the process but also help him deliver professional-quality videos.
“I didn’t know what to do or where to start. My videos were dull and uninspiring, and the technical setup felt overwhelming.”
Right Tool with the Right Guidance
Everything changed when Ryan partnered with Ridge Films and adopted their DIY Desktop Studio solution. The simple yet professional setup, combined with one-on-one coaching, allowed him to finally overcome the barriers holding him back.
“The teleprompter was a game-changer. It helped me stay on message without fumbling or losing focus. Suddenly, recording felt natural and seamless.”
What made the biggest impact wasn’t just the technology—it was the personalized coaching that helped Ryan develop confidence and authenticity on camera. Ridge Films worked with Ryan to refine his messaging, ensuring every video felt true to his brand and engaging for his audience.
With his new setup, recording professional videos became a seamless part of his workflow. Whether it was creating quick, personalized responses to client inquiries or delivering strategy presentations, Ryan could now produce polished, impactful videos at a moment’s notice.
Transforming Engagement and Client Trust
With Ridge Films’ DIY Desktop Studio, Ryan transformed video production from a daunting task into a powerful tool for building trust and enhancing efficiency. His videos now exude professionalism and authenticity, making each interaction impactful.
“The setup made video communication seamless. It’s sharper, more professional, and my clients instantly notice the difference.”
This transformation isn’t just about appearances—it’s about results. Ryan’s quick, high-quality video responses to client inquiries have streamlined his workflow, cutting down on back-and-forth emails. Whether walking clients through financial strategies or presenting complex reports, his videos create clarity and inspire confidence.
Additionally, Ryan has leveraged video to leave a lasting impression on prospects. By sending tailored video follow-ups and professionally recorded strategy presentations, he has established himself as a trusted advisor, setting him apart in the competitive finance industry.
“You didn’t try to push me into a generic style. It was about helping me speak in my voice, for my audience, in a way that felt natural.”
Watch how Ryan creates seamless, professional videos that enhance trust and engagement.
Ryan’s journey underscores how video can transform not just communication but business outcomes, providing a relatable path for other professionals looking to elevate their client relationships..
If you’ve been waiting for the right time to elevate your video presence, consider this your sign. Ridge Films’ DIY Desktop Studio isn’t just about technology—it’s about helping you show up as your best self, whenever it matters most. Could this be your moment?
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